Pathetic service.

Multi Choice DSTV consistently suspends my service even though they received my payment. I have had this service for 4 months and its the worse service ever received. I send through proof of payment and on a weekly basis I get suspended. My experience with them is horrific. I have spent +- 6 hours on the phone with them to reconnect me. It costs us money waiting on the phone. I then have consultants trying to obtain the payment from the email for over 35 to 40 mins whilst kept on hold and when asked to speak to a manager, we are told that a manager is not allowed to speak to us. A pathetic service and I would not recommend this service to anyone.