Pathetic Service

Hi... I recently posted my disappointment at the way dstav has handled my account... I loved my debit Date to the 1st of every month with a agent and that agent advised they changed it to the 1st of ever month as of Feb 2020...however this was not done and dstv still tried to debit on the 28th of Jan 2020 when no funds were available... I was not aware and received no communication that this had happened and that in March I would would debited double.... I then had my dstv cut off on the 9th of March 2020... I called in and spoke to an agent who advised me that the previous agent did not set my debit Date for the 1st and she apologized and reconnected my services stating it was not my fault and gave me an amount that would be due on the 1st of April... And that my services will be active till then.... However on the 14th March my service was disconnected again and when I called in and this was times to 3 diferent agents I actually got nowhere and they told me I have an amount of R1528 due immediately... And that there nothing they could do even after speaking to a Manger who I had yo wait for by the way apparently the manager was in a meeting.... I was mislead by these agents on numerous occasions who are *********** and kept putting me on hold as this they were paying for the call.... After laying my previous complaint on saterday my services were connected and now it's disconnected again....as off yesterday the 19th March 2020...it was jot my fault that the first dstv agent did not move the my debit Date... It was not my fault that I was not notified thaty debit bounced... It's not my fault that over a recorded line thee consultant on the 9th March told me my services will be activate and that u have yo pay and amount on 1st April... But now it has been cut like times and I'm being made a fool by dstv... This is really sad and so disapointing as well as upsetting that this is the way you guys do business and treat your customers it absolutely pathetic as it cost me money to keep calling and and emailing... I am not rong and did not default it's you guys that actually have no system and don't have any competent employees so my services should d be connected and my debit should go off on the 1st apyil as tlyour consultant advised.... Let's hope you guys do the right thing for your customer... Or am I going to keep complaining bout your bad service... Waiting your response and hope this time it's the truth and you don't mislead me....

Thanks