PATHETIC SERVICE

i have been billed for a router that i don't even have for almost a year now woth no help at all from that company.today i got a breakdown of how much i must pay to which i did pay and when i ask for reconnection i am beng told about a router i did send to them and worst of all theor consultant do not have any telpephone ettiquette ..bad service from dstv every time i call them....pathetic service and no wonder why they loosing customers