Pathetic Service

DSTV has the most terrible service ever, we took a pricelock and then rates when higher. I cancelled as it was not going to be on my name, i was still debited and now told that i must go reverse the charges myself but they do apologize for that. My daughter is waiting for the second month now for them to install the new package and we call daily and get promised it will be done and a manager will call us, TO DATE no manager has called us. Really DSTV is this how you treat customers but you too quick to cut if someone does not pay.