CB
Chivonne B
1 reviews | Active since Dec 2013
23 Feb 2023, 11:30
Pathetic service
DSTV Multichoice is an absolute joke My father has been using DSTV for many years 20+ and has insurance included into the package paying a mental amount of R1050 as a pensioner, never the less his decoder starts to bomb out and goes to Multichoice to replace the decoder and queried about replacing it to the new Explora 3 as he had the Explora 1 and the lady said he cannot get it as he is over 60 years old WHAT BULL****!!! They replace it with a reconditioned decoder not even a new one!!!!!
I want answers regarding this situation as its shocking to treat a loyal paying customer for over 20yrs because of their age!!!!
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
23 Feb 2023, 11:57Hi Chivonne Bridgens,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Feb 2023, 11:57
Official
Hi Chivonne Bridgens,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
CB
Chivonne B's updateReviewer Update
23 Feb 2023, 11:58I will be waiting for feedback thanks
CB
Chivonne B's update23 Feb 2023, 11:58
Reviewer Update
I will be waiting for feedback thanks
CB
Chivonne B's updateReviewer Update
27 Feb 2023, 11:47Hi
Im still awaiting for the company to call my dad regarding the upgrade according to our conversation
Im still awaiting for the company to call my dad regarding the upgrade according to our conversation
CB
Chivonne B's update27 Feb 2023, 11:47
Reviewer Update
Hi
Im still awaiting for the company to call my dad regarding the upgrade according to our conversation
Im still awaiting for the company to call my dad regarding the upgrade according to our conversation
CB
Chivonne B's updateReviewer Update
02 Mar 2023, 13:45Hi
I am still awaiting response about the new contract no one has called or gotten back to me since our last conversation
I am still awaiting response about the new contract no one has called or gotten back to me since our last conversation
CB
Chivonne B's update02 Mar 2023, 13:45
Reviewer Update
Hi
I am still awaiting response about the new contract no one has called or gotten back to me since our last conversation
I am still awaiting response about the new contract no one has called or gotten back to me since our last conversation