mK
mmabatho K

1 reviews | Active since Dec 2015

25 Apr 2024, 20:42

PATHETIC SERVICE

I can't begin to explain the pathetic service I've been receiving from dstv. Made a payment on the 10nth and used awr9ng ref number. I set the pop for payment to be allocated and I was advised mater was resolved and services were reconnected for 3 days after that I have been calling dstv almost everyday with no assistance . I have not had picture ever since my kids are frustrated. I keep getting emails saying the services have been reconnected but on my end the services are still disconnected. I know for a fact I won't be reimbursed for the days I had no picture. I would not recommend multichoice to anyone infant I will cancel my subscription and stick to streaming platforms!!!!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Apr 2024, 20:48
Official
Hi   mmabatho , We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

 Kind regards DStv: Hello Peter Team