PATHETIC SERVICE

We called in December to get a quote in upgrading our service to compact, we then decided not to go ahead with the upgrade and communicated this the next day to DStv. Since then, the upgrade was never processed as i still have the same channel but our service has been cut more than 3 times saying there is an outstanding amout. The last time we had to pay a connection fee which is totally unacceptable as this is YOUR PATHETIC SERVICE, then again this weekend our service was cut!!!! I am not dealing with another *********** service agent nor am i wasting my airtime in calling your callcenter, please for once give your customers service