XM
Xolisile M

1 reviews | Active since Nov 2020

03 Nov 2020, 21:00

Pathetic service

Struggling to disconnect 1 of my decoders for 2 days yesterday i was told it was escalated to a team leader its still not disconnected spoke to an agent by the name of Naledi who refused to provide her surname or even put me through to a team leader or supervisor. Your service is pathetic

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Nov 2020, 22:51
Official
Hi Xolisile Majaja, 
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team