WD
Wendy D
1 reviews | Active since Oct 2012
05 Oct 2024, 14:09
Pathetic service
Pity I can’t give zero stars. Try chatting to Dstv online on their chat page! It’s a nightmare, the agent I got was useless. I paid R155 then it said I had to pay R99 I have Dstv stream family and am downgrading to access. Access is R99 so why did I have to pay more. I was on chat with one of their agents who speaks every 5 minutes and doesn’t read your question. That was a completely useless waste of my time.
This is not the first time this has happened to me on that chat, a few months ago the same sort of thing.
Please hire competent people to chat and help your clients.
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
05 Oct 2024, 14:41Hi Wendy,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Oct 2024, 14:41
Official
Hi Wendy,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
