PATHETIC SERVICE

I PHONED THE 24TH JANUARY 2022 TO CANCEL MY DSTV PACKAGE AND THE LADY THAT ASSISTED ME CONFIRMED THAT THERE WILL BE NO DEBIT FOR 1 FEBRUARY 2022 AND THAT MY SERVICES WILL BE DEACTIVATED 1ST FEBRUARY 2022.

JUST TO FIND TONIGHT THAT THE DEBIT ORDER WAS DEDUCTED AND NOW ONE OR 2 DEBIT ORDERS IS GOING TO BE RETURNED. THIS IS NOT LOOKING GOOD ON MY NAME JUST BECAUSE SOMEONE WAS NOT DOING THEIR WORK.

I WANT THE BANKING CHARGES TO BE PAID BACK INTO MY ACCOUNT FOR THE RETURNED DEBITS.

THIS IS BEYON PATHETIC