1 reviews | Active since Oct 2016
Pathetic service
<p>They don't answer their calls. You are left on hold for 30min and they don't reply to emails as well.<br />I have followed up twice and to date I have received any feedback.<br />Pathetic customer service</p>
Dear Ashlin
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Ashlin
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
I can’t express my frustration with the lack of communication and poor customer service.
I was billed R200 reconnection fee for my November payment due to lack of communication. This is not fair towards me as a customer having to pay “penalty” fees due to the poor communication between service providers. This have been going on since 3 weeks already!!
The R200 have to be reimbursed to me as I will escalate this.
I can’t express my frustration with the lack of communication and poor customer service.
I was billed R200 reconnection fee for my November payment due to lack of communication. This is not fair towards me as a customer having to pay “penalty” fees due to the poor communication between service providers. This have been going on since 3 weeks already!!
The R200 have to be reimbursed to me as I will escalate this.