CP
Chirvan P

1 reviews | Active since May 2016

17 Nov 2016, 14:26

Pathetic service

<p>I went on to DSTV website, looking for a section for contact detaisl . I found a section where to send a query. I sent my message and I received a reply stating that someone will contact me back. That was two days ago still not even a email advising me that someone will contact me soon.</p> <p> </p> <p>How long must someone wait for service and it was a simply query to hsve a debit order loaded to have my service reconnected so it was money that the bussiness gets but just let it be money owing to them then they quick to cut your service.</p> <p> </p> <p>How pathetic is that !!!!!</p> <p> </p> <p>I would like a phone call from someone explaining why was a call not made.</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Nov 2016, 15:38
Official

Dear Chirvan Palmer

We acknowledge receiving your complaint. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

CP
Chirvan P's update19 Nov 2016, 18:26
Reviewer Update

Still waiting for phone call what is happening DSTV!!!!!!!

CP
Chirvan P's update01 Dec 2016, 13:17
Reviewer Update

Wow is this the way DSTV treat their customers its been more than a week for a call back wow !!!!! Rather don't call I will just tell family and friends how excellent you treat your paying customers I am so shocked wow