1 reviews | Active since Jun 2015
Pathetic service!!
<p>Supersport is not showing what they are advertising.</p> <p>I pay a premium price for a mediocre product. You advertised Top 14 rugby on shannel 208 starting at 18:05.</p> <p>It is now 18:25 and there is still cycling on the channel. The rugby is no where to be seen.</p> <p>This is unacceptable!! </p> <p> </p> <p>Get your act together!</p>
Dear Jacques
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Jacques
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Good day Jacques
Thank you for taking your time to bring this matter to our attention.
The La Vuelta a Espana: Stage 2 - Ourense capital termal / Baiona 159km (live) was overrunning and Top 14: Round 1 - Bayonne vs Toulon was joined immediately after the cycling.
Unfortunately, we were on full capacity on all our incoming lines and channels for us to swap channels due to Olympics. As a policy we don’t cut live events unless its importantly necessitated and there’s an available channel to put the next live event on.
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
Kind Regards
Rupert
Good day Jacques
Thank you for taking your time to bring this matter to our attention.
The La Vuelta a Espana: Stage 2 - Ourense capital termal / Baiona 159km (live) was overrunning and Top 14: Round 1 - Bayonne vs Toulon was joined immediately after the cycling.
Unfortunately, we were on full capacity on all our incoming lines and channels for us to swap channels due to Olympics. As a policy we don’t cut live events unless its importantly necessitated and there’s an available channel to put the next live event on.
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
Kind Regards
Rupert
Hi Rupert.
So you guys are also not willing to show LIVE rugby in the place of RERUNS on the other channels? Please explain why you are not showing 2 top 14 games every week like you did in the past? Now it is only one game. We pay more every year for less content. I am sorry but SS do as they please and could't care less about the people who pay for all of this.
It is a shame.
Hi Rupert.
So you guys are also not willing to show LIVE rugby in the place of RERUNS on the other channels? Please explain why you are not showing 2 top 14 games every week like you did in the past? Now it is only one game. We pay more every year for less content. I am sorry but SS do as they please and could't care less about the people who pay for all of this.
It is a shame.