Pathetic service

<p>I paid my dstv account on the 23rd of July at a checkers outlet, the amount they told me was due was R184 so I paid that amount and then called the call centre for them to reconnect my services and my payment date, the consultant then informed me that my next payment date will be on the 20th August and I would have to pay an amount of R535 as they have to pro rate me for the remaining days of this month which I understood. Then yesterday I come home and my services are disconnected and when I call the contact centre again to explain what I was told they made it out to be like I'm a **** and they said they cannot help me.</p>