Pathetic **** service

<p>Price lock deal is a ****. The price lock department lies about the product and when it is delivered then it's another story. One gets charged doubled! Almost R1700. Plus you get charged R149 once off before the explora gets delivered. When one wants to cancels cause multichoice is in breach of contact they want to charge +-R3000 for their fault. What bull**** is that?!.The contact got canceled and the multichoice sent the courier to collect the explora yet I have been debited for more than 4 months. I've spent numerous hours (airtime which they refuse to reimburse) and months trying to resolve this bull**** and driving to to contact center (fuel which they refuse to reimburse), but to no avail a solution apparently only price lock deal department can sort this out, but I highly doubt any one works there or they are seriously under staffed ( how is that possible when you are milking consumers for fees and ****s?)</p> <p>Now I get a message from mutichoice stating: "Dear DStv customer. Your account seems to be overdue by more than one month, so please pay R637.75 to avoid your payment profile being updated with an overdue amount on the credit bureaus".</p> <p>This needs to be addressed as one cannot waste SO much time and resources trying to sort this out. How the **** are you messing up my Credit status as I am applying for a home loan. Why do I have to suffer for your staff being ***********. Can I please get a superior to handle this case so that I can hand this matter over to the lawyers. Enough is enough! I'm tired of these generic responses from Rupert and Dinah where they reply that they will get in contact, but never do and never action it!It's not fair that I have to pay for your *********** staff lying about the deal to increase your sales. Your messing up my credit rating. #multichoicemustfall</p> <p> </p>