1 reviews | Active since Sept 2015
Pathetic service
<p>I would like to bring to your attatention of how patehtic Dstv is. I signed a two year contract which stated that my subsription will not change for the next two years. In March this year 2016 they however increased my subsrciption. When my debit went off I picked it up and immediately notified them where they acknowledged the mistake and assured me that the mistake will be corrected. After phoning in numerous times the mistake has not been corrected to date (29/06/2016). They collect millions every month but can't refund a very small amount but when we owe them they are quick to disconnect our service. I would like Dstv to stop debiting my account immediately </p>
Good day Sieraj
Thank you for bring this matter to our attention.
We have escalated your concerns to our Price lock department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available
Please accept our apologies for any inconvenience you have experienced in this regard.
Kind Regards
Rupert
Good day Sieraj
Thank you for bring this matter to our attention.
We have escalated your concerns to our Price lock department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available
Please accept our apologies for any inconvenience you have experienced in this regard.
Kind Regards
Rupert
