Pathetic service

If there was a half a star that is what they would get. I have phoned probably 6 times, emailed 6 times and all I get is a "we will escalate your request:". I want to apply for an explore as the one I wone last year broke. I have been a client of DSTV for 20 years and this is how I am treated, very fed up, I want to very badly cancel my subscription but my husband loves his sports, would rather go to Netflix ***/***2 only a few of them