MN
Mahendra N

1 reviews | Active since Sept 2018

08 Feb 2022, 20:00

Pathetic Service

Called in to cancel my account ,after waiting more than 10 minutes, consultant advised that she will transfer to cancellations dept.I advised that i was waiting for more than 10 minutes, she advised she was putting me right through ,no waiting period . Is this what DSTV is training the customer service to advise customers. Pathetic service

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Feb 2022, 20:39
Official
Hi  Mahendra Naidoo,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team