Pathetic Service

Good day,

My Dstv has been suspended, id no: ..., an amount of R615 was debited from my account on 25/09/2019 which I reversed as my normal payment is R425.

After the reversal I went to Pep to make a direct deposit.

This past weekend some channels weren't playing I called in to report it and that was fixed .

Today my channels aren't working. I called in this morning before 07:30 spoke to Annalise who made me hold for 27min 43 seconds before transferring me to Nandipha who herself could not provide me with a sensible explanation saying that I am paying an editional R95 for PVR which is something new t my ears, how is that possible as my PVR was bought through contract that ended over a year ago and ever since I have been paying the same amount. And if that was the case why am I only paying for it now?

08:21 I received a message that my DSTV is stopped as I have not paid , I need to pay R290.94 to reconnect, what the hell is this? my account is paid , Multichoice get your facts straight, I am ****ed , irritated by your service.