MN
Muhammed N
1 reviews | Active since Mar 2015
23 Feb 2016, 09:21
Pathetic service
Purchased a dstv decoder via [URL Removed] a week ago which comes with full installation. I phoned dstv twice. The first time the lady didn't even enter my details on the system. The second time I was informed within 48 hours they will install. <br> It's one week passed and nothing yet. <br> Should have known dstv service was pathetic
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
24 Feb 2016, 11:05Hello Moe3337,
We could not get hold of you today and discuss your query telephonically. It was also not possible to access your DStv account with the details provided.
Please accept our apology for the delayed and the poor customer experience.
As we're committed to resolving your query. Kindly refer to your personal email address where you can respond with the required information.
Thank you for bringing this matter to our attention.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We could not get hold of you today and discuss your query telephonically. It was also not possible to access your DStv account with the details provided.
Please accept our apology for the delayed and the poor customer experience.
As we're committed to resolving your query. Kindly refer to your personal email address where you can respond with the required information.
Thank you for bringing this matter to our attention.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply24 Feb 2016, 11:05
Official
Hello Moe3337,
We could not get hold of you today and discuss your query telephonically. It was also not possible to access your DStv account with the details provided.
Please accept our apology for the delayed and the poor customer experience.
As we're committed to resolving your query. Kindly refer to your personal email address where you can respond with the required information.
Thank you for bringing this matter to our attention.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We could not get hold of you today and discuss your query telephonically. It was also not possible to access your DStv account with the details provided.
Please accept our apology for the delayed and the poor customer experience.
As we're committed to resolving your query. Kindly refer to your personal email address where you can respond with the required information.
Thank you for bringing this matter to our attention.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah