Pathetic service

My billing cycle runs to the 7th of every month and I am told I am billed in advance. So I did not pay as I did not want the services. Multichoice phones me today and tells that I have been disconnected and I owe them 389. I did not want your services hence I did not pay. Do not threaten me with your T&C's for issues with your cancellations. I \pre-pay\" for my services hence when I don't pay I expect for them to be disconnected. You can't have it both ways. make me \"pre-pay\" and then make me contracted to you.<br> <br> Also, the attitude of the call center staff that I spoke to was pathetic. I do not know how anyone can speak to customers like that. It is pathetic."