Pathetic Service

I got a call from one of the multichoice consultants, she offered me a price lock deal with free installation. I tool a deal. They delivered the following day. I then phoned them to arrange for an installer to come and install. The lady called Rebecca gave me a few numbers to call and make an arrangement. 1st installer could not speak english, I struggled to understand what he was saying, he ended up giving me a number to someone else, when I phoned that someone, his name is Tintswalo, he said he will come, he then came and he said he can't install because he doesn't have a dish???? he said he will send someone else. We waited for a day, No one came, I decided to call and check what was happening. He then said he told them and there is nothing he can do. I waited for another day, someone named Karabo phoned me and said he will come to install. He came and just connected the decoders, he left everything else outside including the wi fi. I phoned him the following day and he said kept on telling me that he will come, he never came. I phoned him yesterday morning he then said he will be there within an hour. It's a day later and I'm still waiting. When I call him, he doesn't answer, he now blocked my number. Call Centre they are just as useless because no one cares and they don't seem to know what they are doing. I'm stuck with the 2 decoders, my TV is not working for the past week, but when u call them they keep reminding me how much I'm suppose to pay. How do I pay for a service I have not received? I would advice every not to take this deal, it's a trap.