Pathetic Service

I have tried for the last month to get the Explora R899 deal with DSTV.<br> I called the call centre twice to be told that the only way to get the deal is to SMS DPP to a number - which I did TWICE. A waste of my time, calls and sms'.<br> <br> Received calls at odd times such as a Sunday morning and Christmas Eve. Complained on Facebook 17/12, smsd the number again, received a call - a technician was supposed to check compatibility with my complex - no one has come through. Complained again on Facebook 2/01, received a call on 5/01, I was asked to be patient after threatening to complain on Hello Peter.<br> <br> Going on a month - no one has contacted me since, no technician has come by to check compatibility - absolutely NO RESPONSE. <br> Like I said in my FB post, it would equate to a sale for the company, yet I have to beg someone to provide me with any sort of service. The deal is at a premium charge- they really aren't doing me much of a favor. I am but one customer - this is just pathetic customer service. I'm glad that in some way South Africans finally have a choice with Netflix and Showmax instead of relying on DSTV and unreliable service!<br> <br> <br>