Pathetic service

Hi there

I've no words to describe the type of incompetence I've received from Multichoice. I've been having a billing query I logged since January but till to date no one is willing to help. I've spoken to more than 10 consultants & more than 2 supervisors who always to promise to get back to me but barely do so.

I'm literally angry about this type of service but it seems Multichoice is a home of midiocrity. My question is will I ever get assisted by any chance?