Pathetic service

My services were suspended on 02/04/19 I then called in on the 3rd to find out how much I needed to pay to have the service reconnected I was then advised to pay R746 I paid R750 @ SPAR so the payment could refelect immidiately. When I got home my services were still not reconnected I then called in and spoke to Boitumelo and she told me she can't reconnect due to a system error and she will escalate the matter to the technical team and it will take 1hr30 for the matter to be resolved,fast foward two hours later and I called in again and I was then told the matter was never referred to the technical team. Called in again on 04/04 and the agent I spoke to advised me that there was something wrong with the billing on my account but she spoke to her supervisor who has resolved the issue and my services were now reconnected. Later when my son got home,guess what no reconnection. I then call in again with my airtime neh and I spoke to Mpho who told me that everyone I spoke to was wrong and I would need to pay more to have my services reconnected. I was connected two team leaders and everytime I tried explaining my query to them we got cut off and they didn't even bother calling me back,I forgot the other ones name but the last one I spoke to this morning is Muneeb. Now my question is do I suffer due to the incomptency of your agents and how are you going to resolve this matter as I've already paid R750 and I don't have any more money to pay since I also had to but airtime to call your company.

Customer number: ********** 1