MP
Martha P

1 reviews | Active since Mar 2009

19 Dec 2015, 23:14

Pathetic service

Iam ****ing tired of calling through your contact centre and getting through to statues in there that are not helpful you do not expect me to lodge complaints that are not even been attendd to for that matter such blady incompetence and no customer centricity whatsoever iam tired of your ****ing service which has gone to the dogs you don't value your clients as if you're doing me a favour

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Dec 2015, 08:12
Official
Hello phatsom,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team