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retasha C

1 reviews | Active since Oct 2012

19 Jan 2019, 14:17

Pathetic service

I am still awaiting for a team leader/manager to call me back and its 2o'clock already, I asked Thuso Maswangamyi for him/her to call me back this morning already, guess his still busy with a client as per Thuso. Pathetic.

Yet I had to load more airtime now and call in again to have the same problem as this morning sorted out, what a waste of my Saturday and airtime. Just imagine that they didn't want to activate my 2 new explora's because as per Dstv's messed up system I owe them R5 and to top it off they suspended my account from that time till now.

I dealt with Jacob & Price now and they did what those 2 fools should have done this morning & now I'm once again active, thanks to their brilliant service.

How can 1 consultant do what they suppose to and the other consultant act like a fool, thinking they are letting me know who's boss by making me hold on long for a manager, wasting my airtime and time, then either giving the message or not for him to call, guess what Thuso I will complain until you apologise for you're pathetic service or you're management.

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