Pathetic Service

Good day<br> <br> Yesterday 08/12/15, I was sent the below SMS which states I needed to make a payment of R632.50 or else my service will be suspended. I made it a point to make the payment yesterday to ensure the account would not be cut. <br> <br> At 8pm I went to checkers to make the payment and was informed that I needed to pay R632.50 today. I made the payment, only to come home and see that the service had been cut and was not coming back on. I then contacted your call center and spoke to Khahlwayini Madumo who said she could not reconnect my service because there is still R300 or so outstanding. I logged into the app to check the balance I need to pay or if anything was outstanding and as you will see below it shows as R0.00. She told me this was a reconnection fee but I do not see why I should be paying extra seeing that the service should not have been suspended in the first place as I had made the payment as per YOUR SMS. <br> <br> Furthermore, I requested to speak to a manager and very conveniently they were all in a \meeting"which is probably still going on as I have still not been called back. I was assured Mirriam Heyes will call me back before the end of the evening. <br> <br> Still waiting..."""