PATHETIC SERVICE

What a nightmare price lock has been for the past 24 months... arrears paid as advised was then price lock ended in October 2018. June payment went missing and I could not prove this which I accept. Went to DSTV on 27/10 because my service was disconnected for a full month. I made the payments as they advised and I then decided to downgrade to compact +. I phoned the call centre the day I downgraded and requested the amount due was told to only pay R537 I went and paid R599. 2 weeks into this today and my services are disconnected again the reason this time "you in arrears with decoder rental payments". the amount one pay includes the rental. I have all correspondence on paper yet my account now AGAIN needs to be reconciled because as per DSTV you are in arrears. So I have now decided to resort to hello peter, will be covering every possible social media platform. How many people just pay what is asked with no questions. I have had it, tired of the sickening service one gets... HELLO NETFLIX