1 reviews | Active since Sept 2018
pathetic service?
i paid my account on the 31st of August via eft but my services have been cut twice already saying they haven't recived payment. i mean how long does it take for payment to reflect? from the 31st till the 9th they still haven't received payment? as if that wasn't enough now i just got sms that i owe R49.00 for late payment.
Dear Linda Mhlanga,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Linda Mhlanga,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Linda Mhlanga,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that payment of R385.00is reflecting on your account and that your service is active on the DStv Compact Package.
Please be advised that the billing on your account has been corrected and adjusted accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Linda Mhlanga,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that payment of R385.00is reflecting on your account and that your service is active on the DStv Compact Package.
Please be advised that the billing on your account has been corrected and adjusted accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,