Pathetic service

Good morning For then2nd time this week my dsyv has been disconected. I phoned the call centre again and again explained to them that i am siting with this trpuble of disconecting my dstv everytime sonce april 2018 with a person only followed up twice but still the problem is contuining. They again said to me that i have reverse a payment after sending the payments and paperwork that they have aaked for twice to show that i have made my monthly payments and that i never made any reversal. I spoke to Pindile and Lokhele this morning and told them that i want my account to be sorted out asap and that i will be sending an email to the ombtsman because i know that my acvount has been paid every month and that the credit that was on my account in april 25th according to Paul sidibe needs to be explained because i know i pay more thatn my monthly subscription every month and that idid not made any reversals nd because of me making eft payments i will be the only person able to make a reversal. It is not a debit order that might me sent back. I tecieved aessage from dstv that said my account will be rectified and that they are aorry for the inconveniece but just to switch off my dstv again. There are no consistantcy or communication at dstv and the people supose to know what they are doing just do not get back to our clients to get the problems solved