Pathetic Service...

I would appreciate it if Multichoice can once and for all resolve the daily disconnection issues which we are experiencing since we upgraded to the Explora...<br> <br> Almost everyday now, we have to call you to reset / reactivate our services. We keep on getting E16-4 messages stating account is in arrears??? You run monthly debit orders and NO PAYMENTS were reversed or any that failed to be debited and as far as your call center is concerned, there are NO PAYMENT ISSUES!!!<br> <br> So please, can a clever and capable person please look in to this huge burden and sort out the issue once and for all. If you cant, then please call me daily at 17h00 in order for us to resolve this! As you can imagine, spending 3 hours so far this week alone on the phone with your call center is also not good for my cellphone bill. <br> <br> I expect a call from management as I cannot tolerate dealing with your *********** call center agents anymore!