1 reviews | Active since Jun 2016

18 Jun 2018, 08:56

Pathetic service

I app**** to be contacted for the price lock on your website and was just called with the following number ********** 0076... The agent was very rude and hung up the call in my ear

Is this the type of service multichoice allow

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Jun 2018, 14:38
Official

Dear Nhlanhla Bpm Mbatha,

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Jun 2018, 18:54
Official

Dear Nhlanhla Bpm Mbatha,

It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.

We will escalate to the Price Lock department for further assistance.

Should you require further assistance, please do not hesitate to contact us send an email to *** .

Kind regards,

Edward

DStv Hello Peter Team

Best regards,