Pathetic Service

So I forgot to pay my DSTV until it got disconnected, so I made payment on the 01-11-2017. Because it took longer than normal to disconnect I then call the call center I spoke to Mpho Mapatane. This lady does not deserve to be working with people. How she asked the questions was very undermining and rude. What was even worse was that after the call I asked her to transf to a call survey and she **** and told me that Multi choice will send me a link on my sms or e mail to rate her service. I am still waiting as I type this complain. Your staff in general have no customer service. They speak to us as if they are doing us a favour. I just wonder how such a company not have a quality assurance coach because if they do the service we received would be far better. I know multi choice does not have a competitor hence you guys are just too arrogant and have just convinced your consultant. If a I had a choice I would not be with you guys because your service sucks and very pathetic.