AG
Annelicia G

1 reviews | Active since Nov 2020

17 Nov 2020, 19:24

Pathetic service

Dstv multichoice is absolutely pathetic.. we were downgraded(not even done by us) then put back onto our package and ever since we cannot use any PVR functions we've called them 5 times already only to be told it's a technical problem. No follow up phone calls made to the customer and till now it's still not working. We are paying for a service and product that doesn't work!!!!

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Nov 2020, 20:38
Official
Hi Annelicia Govender, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team
AG
Annelicia G's update17 Nov 2020, 22:18
Reviewer Update
That's what your call centre has been saying since Friday.
AG
Annelicia G's update20 Nov 2020, 16:16
Reviewer Update
It's been 3 days since pur complaint and still NO PHONE CALL. Please can someone contact me urgently
AG
Annelicia G's update20 Nov 2020, 16:16
Reviewer Update
Our*