EP
Eutricha P

1 reviews | Active since Sept 2015

23 Sept 2015, 15:51

Pathetic Service!

After numerous complaints about my account. My DSTV gets disconnected every 2 weeks. and I don't ow you money!!!!!<br> <br> R150 airtime spent<br> Three disconnects in one Month<br> Supervisor will call me - never happened<br> Supervisor laughing at my complaint on the phone<br> <br> I will not stop until someone has given me proof that that the staff assisting in this matter has been dealt with accordingly

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Sept 2015, 10:22
Official
Hello ComplaintSSS,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team