TH
Taufeeq H

1 reviews | Active since Apr 2010

31 Aug 2015, 12:49

Pathetic Service

I sent a fax on the 24th August to change the ownership of a decoder. Up to now it is still not done. How long must one wait for something so small. I have been without dstv since then. PLease fix it NOW!!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Sept 2015, 12:34
Official
Hello ghpurds,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team