LO
Lezaan O
1 reviews | Active since Aug 2015
27 Aug 2015, 17:48
PATHETIC SERVICE
I have made my payment of R700 in July for August,<br> For some reason my ref,got wrong and I was disconnected,after sending through proof of payment I was disconnected twice thereafter, this morning I called and a chap confirm I'll be reactivated tonight when I hot home still disconnected,called in after the 5 Tim this month and a lady Busisiwe tells me she can't pick it up,Wow,I have complained via the complaint portal,I left a note on Facebook but no superior has contacted me to explain what's the problem,wow I'm disgusted at your service,I wish there was a different cable network I could move to,oh and my I add,this entire month I didn't get any satisfaction cos I'm always disconnect..
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Replies (1)DStv (MultiChoice)'s replyOfficial
04 Sept 2015, 12:00Hello Lezaamoktober ,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Sept 2015, 12:00
Official
Hello Lezaamoktober ,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
