Pathetic Service

Documents was sent to change the debit order on the account.<br> <br> The form states that the ID copy of the payer with bank statements is needed to update the details.<br> <br> AT NO TIME DOES IT STATE ACCOUNT HOLDERS ID!<br> <br> I HAVE BEEN PAYING FOR THE SERVICE NOW FOR 3 YEARS!!!!<br> <br> I cannot believe we have such *********** staff.<br> <br> Nelisiwe's service was fantastic I was blown away but the consultant I spoke to this morning having that audacity to tell me he is going on a break!<br> <br> Is this the type of service we have in this country???<br> <br> Lo and behold the details have not been updated and the service has been suspended Again!!!<br> <br> <br> <br> <br>