Pathetic service

I Mark Da Silva will continue to be flabbergasted at the unbelievable incompetence within the Randburg call centre after my phone calls to over a dozen people and this is not an exaggeration. <br> Supervisors included in the poor service, and my simple request is to have the access to switch my holiday decoder on, on a Friday and off on a Sunday when we leave for home. I can only do this by phoning in each time and on the old system I would be able to do this without any problems.<br> A so called phone call on my cell phone with a message as I was unavailable tells one that you are merely a drop in the ocean for this pathetic supplier who has a monopoly and could not care less !!!