Pathetic service

I accidentally paid my Late Dad's account 459058 via clicks easypay platform instead of my Mom's account ***3 and received email confirmation that transaction was successful. Andiswa Mthalane confirmed that payment was successful.

Easypay sent email confirmation immediately after paying, I forwarded the email and spoke to a second male consultant who had a bad attitude. I Decided to call clicks to see if they can assist generate pdf POP. They say it will take 48hrs to get Pay U to respond.

I provided my Dad's ID and my Mom's ID plus both accounts and still you guys are not willing to assist.

My Dad passed on in Nov 2019 ,I don't understand why can't you transfer the R139 to my Mom's account . If you want his death certificate and their marriage certificate I can provide those documents.

I called again for the third time and spoke to Sineliso who was professional and polite and explained how my call to clicks went but still no luck with resolving my issue.

So meaning my Mom will have to wait 48hrs when clicks / Easypay generates pdf document yet the funds are there in my late Dad's account which is inactive 🤔