Pathetic service

It's pathetic how dstv customer agents treat us as paying clients, i have been calling dstv since the first of March en today I'm still calling them just to have an error removed none of the agents seem keen on making sure I have been assisted I spoke to Sam Buthelezi who I spent over 30 minutes on the phone with still I cant watch TV I called again asked them to now call me as I have been calling in I'm out of airtime they refused I spoke to a manager by the name of sbusiso Gumede who was so rude wanted to know what happened but spoke over me whilst I was explaining my frustration can they please bring back my money as the service I have received is very disturbing its like they doing me a favor call referance no ***4 - I71