Pathetic service

<p>Since I have moved over to the Dstv Explora Price lock I am having endless problems with regards to Dstv double debiting my account on a monthly basis. Month on month I have to call in to reverse double debits made on my account. On nummerous occasions call centre agents confirm that my account is sorted and it will not happen again, only for it to happen again a few days later. I am spending endless time back and forth with the contact centre and I am not getting anywhere. This morning when I called in, agents were chatting to each other while I am on the phone and after saying "hallo" for 3 minutes the call was dropped. I am at the point that I no longer want anything to do with Dstv. I am frustrated with regards to poor service received on an ongoing basis. I am upset that employees do not action accounts accordingly. I will be visiting the n1 city branch to extract calls made where nothing was done to assist me. This will also be the last interaction I want from Dstv. Dstv should be glad there is not any competition for them currently.......... I am choosing 1 star only because there are no option to selct 0 stars. POOR service!</p>