Pathetic Service

<p>I had the unfortunate experience of speaking to a DSTV consultant by the name of Maphule Tshisa to query my account. By the far the worst experience of customer service i have ever experienced, i didnt know that by paying for a service that this is actually a favour to you as the customer. Nowhere in that whole conversation was my disatisfaction addressed, but there was a perpetual agrogance! So in essence this is what i am paying for, im paying for someone to tell me that when i call in and query, that a system works in this manner and you are stupid if you think we are going to change this..."you are not the first and certainly wont be the last"(judging from others experience as well). The point of my whole discussion was to reconnect my DSTV subscription, but after that call i think its clear that life is way better without it!</p>