1 reviews | Active since Nov 2016

06 Jul 2017, 12:00

Pathetic service

<p>Our DSTV suddenly lost signal overnight. We had to call a technician out and pay for something that was not our fault at all. I called DSTV 4 times and escalated the matter, and to date not a single person has called me.</p> <p>This is the kind of service we pay for. Wonderful benefits of being a DSTV subscriber. </p> <p>Pathetic!!!!</p> <p> </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Jul 2017, 12:08
Official

Dear Melanie

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Jul 2017, 12:04
Official

Dear Melanie Ramrakah

We have referred your complaint to our Field Service /Installer team for further assistance. As soon as we have feedback ; we will be in touch.

Regards

Elna