1 reviews | Active since Jun 2017
Pathetic Service
<p>I have a complex setup of 7 decoders between 4 houses(Inc 2 holiday homes). Every time itry and switch on a holiday Home (Via a Holiday Swap) the operators ***** it up. My main residence is registered as a holiday home, The Holiday Home 1 is listed with my main residence address, the extraview decoder has disappered etc etc.</p> <p>I have on three occasions got through to a supervisor who promised to sort out the mess. In all three cases i sent a detaied list of Decoders by Serial No, with Smartcard Nos, and associated to Holiday Homes or Residential properties.</p> <p>In all cases they responded once that they would escalate the problem and that the last i heard of them.</p> <p>This is not new it has been going on for years. If there was any alternative for Sport and News DSTV would never hear from me again.</p> <p>I have just noticed on my last cellphone bill that calls to DSTV help centre cot me R167.50 in the month of May only.</p> <p>I am desparate and would like to take this frustration to the public.</p> <p>Andrew Procter</p>
Dear Andrew Procter
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter team
Dear Andrew Procter
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter team
I have had my ce;
ll phone with me every minute and do not understand how i could have missed any call from you.
My Cell is **********
I amavailable almost anytime but anytime Saturday morning or Monday morning between 9 and 11 will be fine.
Andrew
I have had my ce;
ll phone with me every minute and do not understand how i could have missed any call from you.
My Cell is **********
I amavailable almost anytime but anytime Saturday morning or Monday morning between 9 and 11 will be fine.
Andrew
Typical of DSTV Service.
This complaint wasin June.
To date i have had 1 response which said "We have tried to contact you but failed"
What utter nonsense!!!!!!
I have provided both eMail and Telephone Nos and i carry my phone everywhere, there has never been a call as a result of this complaint.
Nothing has changed.
Completely unacceptable.
Andrew
Typical of DSTV Service.
This complaint wasin June.
To date i have had 1 response which said "We have tried to contact you but failed"
What utter nonsense!!!!!!
I have provided both eMail and Telephone Nos and i carry my phone everywhere, there has never been a call as a result of this complaint.
Nothing has changed.
Completely unacceptable.
Andrew