Pathetic service

<p>My case number at DSTV for my issues is: ********** . On the 9th May I make my first contact with their online centre to report that my viewing is not proper as many channels were not playing and some channels were freezing and I was told that everything seems proper on their side and they provided me with some things to do. I then followed the instructions and nothing changed and then I continued calling and emailing them and they keep telling me that everything is proper on their side and they kept giving me instructions to follow of which I follow each and every single instruction they provide me but to no success. </p> <p> </p> <p>I was then asked to reboot my decorder while I was at work but I then asked them to call me at 17:30pm when I am at home so that they can take me through what they wanted to do while I am at home. Until this day nobody has called me at 17:30pm as I had requested and they kept calling me when I am at work and promised to be called at the time I requested but none of that had happened. </p> <p> </p> <p>I come back home today and they have removed 90% of my channels while they debited the normal premium fee and also increased it this month but no service or viewing is offered to me and my familly.</p> <p> </p> <p>This kind of service is seriously pathetic and I would like to warn people about how they are ripping us of. </p>