GM
Grovers M

1 reviews | Active since May 2017

15 May 2017, 16:08

Pathetic Service

<p>We purchased an explorer in 25 January 2017 from Dstv on the price lock option. With the package was supposed to be a Wifi Connector. To date we have still not received this wifi connector which we are paying for. Today's date is 15th May 2017 and still we have had to phone after them time and again after promising to get back to us. We dealt with Sandile who logged this call in March 2017 and still has not resolved it. Today I dealt with Terrance who promised to call me back by 2pm and it is not 16.05 no returned call as yet. All we want is for this Wifi connector to be sent to us but no one can give us straight answers.</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 May 2017, 08:08
Official

Dear Grovers

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv : Hello Peter team