AJ
Andile J

1 reviews | Active since Apr 2017

08 Apr 2017, 15:57

Pathetic Service

<p>Multi choice I'm so disappointed, gutted, in fact I'm so livid with you guys. I paid my premiums on time , you then decided to credit my account for what reasons I don't know cos I cancelled the debit order, and expect me to pay in the 365 again. What nonsense is this, tell me. Why should my family suffer in all this nonsense, and sorry of an excuse service?? I had told u guys countless times I work in a game farm that's 132 km from Kimberley, do u know I now have to come all the way down to come and pay my stupid subscription which I paid in the 1st of April. Tell me who is going to pay for my transport?? Are you going to reimburse me for your stupid and pathetic service? What even ****es me the most is how u even expect me to pay in the additional R50 for reconnection, are you serious? A ****** R50 extra for what, didn't I pay my premiums on time?. Tell me how all this is my fault? How do I get penalised for some retarded person who couldn't do their job properly. Just highlight to me how all of this is my fault. Please just enlightenment me? I want whoever is responsible for this to take full accountability for this and dealt with accordingly! I have also logged a complaint with BCCSA, this is utter *******!</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Apr 2017, 08:51
Official

Dear Jali Andile A'Jay Jonas

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team