Pathetic service
<p>DSTV advertise all over to set up a debit order and win R100000. NO ONE WILL EVER WIN THIS MONEY.................. It has taken DSTV over 1 month to try to set up a debit order on my account and it is still saying "AHV Pending on my profile on their website. When you call the "Customer Care", you have to enter your ID, Smart Card number or Account No. Then when you eventually get hold of a person, they ask you for the same info again, WHY!!!!!!!!!!!!!!!!!!!! ***. ABSOLUTELY PATHETIC AND USELESS.</p>
Dear Ian
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice : Hello Peter team
Dear Ian
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice : Hello Peter team
Good day Ian
Thank you for taking our call today.
It is with great regret that we received your complaint regarding our service.
Our interest is to ensure that you enjoy every interaction with us and your query is resolved. Sadly, we your expectations were not met. As requested, your method of payment will remain as cash till further notice.
Please feel free to contact us should you have any queries. We’re here for you.
Kind regards
Dinah
Good day Ian
Thank you for taking our call today.
It is with great regret that we received your complaint regarding our service.
Our interest is to ensure that you enjoy every interaction with us and your query is resolved. Sadly, we your expectations were not met. As requested, your method of payment will remain as cash till further notice.
Please feel free to contact us should you have any queries. We’re here for you.
Kind regards
Dinah